Federal VA Overview

Established on March 15, 1989, the Department of Veterans Affairs is responsible for providing Federal benefits to Veterans and their families. The VA is headed by the Secretary of Veterans Affairs and is the second largest of the 15 Cabinet departments operating nationwide programs for health care financial assistance and burial benefits.

Mission Statement

To fulfill President Lincoln's promise To care for him who shall have borne the battle, and for his widow, and his orphan by serving and honoring the men and women who are America's veterans.


To provide veterans the world-class benefits and services they have earned - and to do so by adhering to the highest standards of compassion, commitment, excellence, professionalism, integrity, accountability, and stewardship.

Core Values

Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.

Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA's mission. Fulfill my individual responsibilities and organizational responsibilities.

Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.

Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.

Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.


Benefits Contact List

  • Bereavement Counseling: 1-202-461-6530
  • Civilian Health and Medical Program (CHAMPVA): 1-800-733-8387
  • Education: 1-888-442-4551
  • Federal Recovery Coordination Program: 1-877-732-4456
  • Foreign Medical Program: 1-888-820-1756
  • Headstones and Markers: 1-800-697-6947
  • Health Care: 1-877-222-8387
  • Homeless veterans: 1-877-222-8387
  • Home Loans: 1-877-827-3702
  • Life Insurance: 1-800-669-8477
  • National Cemetery Scheduling Office: 1-800-535-1117
  • National Suicide Prevention Lifeline: 1-800-273-8255
  • Pension Management Center: 1-877-294-6380
  • Presidential Memorial Certificate Program: 1-202-565-4964
  • Special Health Issues: 1-800-749-8387
  • Spina Bifida/Children of Women Vietnam Veterans: 1-888-820-1756
  • Telecommunication Device for the Deaf (TDD): 1-800-829-4833
  • VA Benefits: 1-800-827-1000
  • Women Veterans: 1-202-461-1070

VA Website list

VA Regional Office

155 Van Gordon Street
Lakewood, CO 80228

Hours: 8:30am - 4pm, closed 12-1pm, Monday - Friday

We encourage you to call/contact the County or State Veterans Service Officer handling you case before contacting the Regional Office.

Minimum Duty Requirements

Veterans who enlisted after September 7, 1980 or entered active duty after October 16, 1981 must have served 24 continuous months or the full period for which they were called to active duty in order to be eligible. This minimum may not apply to Veterans discharged for hardship, early out or a disability incurred or aggravated in the line of duty.

For more information call 1-877-222-8387 Monday-Friday 8am-8pm Eastern Time or contact:

Denver VA Medical Center
1700 N Wheeling st
Aurora CO 80045

Phone: Please view the phone directory to find the number you need. For Telecommunications Device for the Deaf (TDD) services, Dial 711.